—Safety and decisions
Signs an electrical problem is urgent
Most electrical problems can wait for a convenient visit. A few cannot. Knowing which is which keeps people safe.
Urgent signs share a theme: heat, smoke, shocks or water. A burning smell, scorch marks, a socket or switch that feels hot, sparks or crackling, a tingle or shock from an appliance or fitting, water reaching electrics, or a board that buzzes and feels warm all mean switching off and keeping people away until checked.
Safety and decision guides are advice for the reader. They describe practice, not a service level.
Less urgent problems — a dead socket, a light that will not work, an RCD that tripped once and reset — can usually wait for a planned visit, provided nothing is hot or smelling. When in doubt, switch the circuit off.
01In short
The points that matter most
Heat and smell
Burning smells or hot accessories.
Shocks and tingles
Never ignore them.
Water and electrics
Switch off safely.
02Detail
Urgent vs can wait
Urgent
Smell, smoke, heat, sparks, shocks, water.
Soon
Repeated trips, buzzing, flicker with heat.
Can wait
A dead socket or failed light with no other signs.
When unsure
Switch off and ask.
03Checklist
Immediate steps
Switch off
The circuit or main switch, if safe.
Keep people away
Especially children.
Report
With photos and description.
04Questions
Questions people ask
- Is a tripped breaker urgent?
- Not usually, unless it keeps tripping or comes with heat or smell.
- What if I cannot reach the board safely?
- Keep away and call for help.
- Should I call emergency services?
- For smoke or fire, yes.
- Can I wait until morning?
- Only if the affected circuit is off and there are no warning signs.
05Related
Related guides
- When to stop resetting a breakerA related safety point or decision.
- What to do in a power cutA related safety point or decision.
- When outdoor lights stop workingAnother thing people notice, with a related check.
- LED lights that flicker on a dimmerAnother thing people notice, with a related check.
This guide sits under troubleshooting. All topics are on the guides page.
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Not sure how urgent it is?
With anything hot or smelling switched off, tell us what you see. We will tell you how quickly it needs attention.