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—Process
Every installation is different, so this is the shape a job usually takes rather than a fixed schedule. The order can change, and so can the detail.
The property, and either what is happening or what you want done.
The symptoms in your own words — describe what happens rather than what you think it is.
Photographs, the board, what has changed recently, and anything that trips or behaves oddly.
Establishing what the work actually is before anything is quoted or started.
What will be done, what it involves, and what you need to know beforehand.
What is verified before the work is handed over, and anything to be aware of afterwards.
—NEXT
Send the property and what is happening or what you want done. The first step is the same for every job.