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Technician

—Checks and maintenance

Electrical maintenance for a shop

In a shop, a dark display or a dead till costs sales. Maintenance is planned around trading hours, not the other way round.

Retail units rely heavily on lighting — display spots, shelf lighting, window lighting and illuminated signage — as well as power for tills, card terminals, security and refrigeration where relevant. Lighting runs long hours and drivers and lamps fail in batches. Signage and window lighting are often on timers that drift or reset.

Maintenance guides describe the checks that find problems while they are still small.

Maintenance usually means a routine check of lighting and controls, the distribution board, sockets at counters and back-of-house, and signage supplies, done before opening or after closing. In malls, the centre’s rules on working hours, permits and contractors apply.

01In short

The points that matter most

  • Lighting sells

    Failed display lights are noticed by customers.

  • Timers drift

    Signage and window controls need checking.

  • Out-of-hours work

    Maintenance happens when the shop is closed.

02Detail

Routine tasks

  • Lighting

    Lamps, drivers and track heads replaced in groups to keep colour consistent.

  • Controls

    Timers, photocells and scene settings checked after power cuts.

  • Counter power

    Sockets and leads for tills and terminals checked for damage.

  • Board

    Protective devices tested and labels kept current.

03Checklist

Store manager checks

  • Walk the shop at opening

    Note dark fittings.

  • Check signage times

    After any power interruption.

  • Report trips

    With what was running.

04Questions

Questions people ask

Why do several shop lights fail together?
Lamps and drivers of the same age often fail around the same time.
Can work be done during trading?
Light tasks sometimes; anything involving switching off is scheduled out of hours.
Who maintains mall signage power?
Usually the tenant within the unit, following the mall’s rules.
Should spare lamps be kept?
Yes, matching ones, so replacements keep the same colour.

05Related

Related guides

This guide sits under maintenance. All topics are on the guides page.

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Shop lighting letting you down?

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